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xautotools wants every customer, whatever their ability or the technology they use, to be able to research, buy and get support for heavy equipment on xautotools.com. This page explains what we do, where we fall short and how to reach us if something is in your way.
Last updated: September 2026
xautotools, a brand of xautotools, is committed to making xautotools.com usable by people with disabilities, including customers who rely on screen readers, keyboard navigation, voice control, screen magnification, captions or high-contrast displays.
Our target is conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium. We treat that standard as the minimum for every new page, product listing and guide we publish, and we are working through older content to bring it to the same level.
Accessibility is part of how we build, not a final check. New templates and custom-coded sections are reviewed before release, and the live site is audited every quarter.
xautotools.com is designed to work with the current and previous major version of Chrome, Edge, Firefox and Safari on desktop, and Safari on iOS and Chrome on Android, in combination with the assistive technologies listed above.
The site relies on HTML, CSS and JavaScript. Core content, navigation and contact details remain readable if JavaScript is unavailable; interactive tools such as the delivery estimator, payment estimator and live FAQ search require it. Where a tool is unavailable, the same information can be obtained by phone or email.
We do not use overlay widgets that claim to make a site accessible automatically. Fixes are made in the site's own code.
Despite our efforts, some parts of the site do not yet fully meet WCAG 2.1 AA. These are the issues we know about, what we are doing and when we expect them to be resolved. If you run into one, contact us and we will provide the information another way.
Some features on xautotools.com are supplied by other companies and open in their systems or inside our pages: the website platform's checkout and account pages, card payment fields, the financing partner's application, freight carrier tracking sites, embedded maps, review widgets and social media links.
We are not responsible for the accessibility of those services and cannot always fix problems in them directly. We do require our partners to commit to accessibility standards, report issues we find to them, and offer an alternative for every task they perform. If you cannot complete a payment, application or tracking request through a third-party page, call +1 (620) 400-0129 and we will complete it with you.
This statement follows the W3C accessibility statement model and refers to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Our approach is informed by Title III of the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and applicable Indiana law.
Physical access: our Melbourne headquarters at 7825 Ellis Rd Unit b has step-free access from the parking area and accessible restrooms. Equipment viewing at any of our 6 warehouses is by appointment; tell us in advance about any access needs and we will arrange them.
This statement was first published on January 1, 2026 and is reviewed at least once a year, and whenever we make significant changes to the site.
If you find a page, product listing, form or document on xautotools.com that you cannot use, tell us. Describe what you were trying to do, the page address, the browser and assistive technology you use, and what happened. We acknowledge accessibility feedback within 2 business days, tell you how we plan to fix the issue, and provide the information or complete the task with you another way in the meantime.
You can also request any content on the site in an alternative format, such as large print, plain text or an accessible PDF, at no charge.
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