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This policy explains what information xautotools, a brand of xautotools, collects when you visit xautotools.com, call us or place an order, how we use it, who we share it with, and the choices you have.
Last updated: September 2026
We collect only what we need to run the store, deliver heavy equipment to your address and support it afterward. The categories below describe what we collect and where it comes from.
We use the information we collect for the following purposes, and for no purpose that is incompatible with them without telling you first.
We do not use automated decision-making that produces legal or similarly significant effects about you. Financing decisions are made by the lender, not by us.
We do not sell your personal information, and we do not rent or trade it to third parties for their own marketing. We share it only with the parties below, and only as far as needed for the purpose described.
We do not share your information with our authorized dealers unless you ask us to connect you with one.
Cookies are small text files placed on your device by the website platform and by services we use. We use the following types:
You can change your choices at any time from the cookie banner or the link in the footer of every page. Most browsers also let you block or delete cookies in their settings. If you block essential cookies the cart and checkout will not work.
Our site does not currently respond to browser "Do Not Track" signals because there is no common standard for them. We do honor Global Privacy Control (GPC) signals as an opt-out of marketing cookies where the law requires it.
We keep personal information only as long as we need it for the purpose it was collected, then delete or anonymize it. Typical periods are:
Backups may hold copies for a limited period after deletion; they are overwritten on a rolling schedule and are not used for any active purpose.
Whatever state you live in, you can ask us to:
To make a request, email contact@
If you are a California resident, the California Consumer Privacy Act gives you the right to know what personal information we collect, use and disclose; the right to delete it; the right to correct it; the right to opt out of the sale or sharing of personal information; the right to limit use of sensitive personal information; and the right not to be discriminated against for exercising any of these rights.
In the preceding 12 months we have collected the categories listed in Section 1 and disclosed them for business purposes to the parties listed in Section 3. We do not sell personal information and have not sold it in the preceding 12 months. We may "share" limited browsing data with advertising partners as that term is defined in California law; you can opt out through the cookie banner, by enabling Global Privacy Control in your browser, or by emailing us with "Do not share my information" in the subject line. We do not knowingly collect or sell the personal information of consumers under 16.
Residents of Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana and other states with comprehensive privacy laws have similar rights of access, correction, deletion, portability and opt-out of targeted advertising. Use the same contact method above. If we decline a request you may appeal by replying to our decision email; we will respond to the appeal within 45 days.
We protect your information with measures appropriate to the size of our business and the sensitivity of the data:
No method of transmission or storage is completely secure. If we learn of a breach that affects your personal information we will notify you and the relevant authorities as required by Indiana law and any other applicable law. You can help by using a unique password for your account and by never sending full card numbers by email.
Our products are heavy commercial and industrial equipment, and our website is not directed to anyone under 18. We do not knowingly collect personal information from minors, and we do not accept orders from them. If you believe a person under 18 has provided us with personal information, email contact@
We may update this policy as our business, the law or our service providers change. The "Last updated" date at the top of the page shows the current version. For material changes, such as a new category of data or a new type of sharing, we will post a notice on the site and, where we have your email address, send you a message at least 14 days before the change takes effect. Continued use of the site after that date means you accept the updated policy. Previous versions are available on request.
Email us with "Privacy request" in the subject line. We reply within 1 business day and complete requests within 45 days. Email contact@